HEALTH & WELFARE

IMPORTANT UPDATES



NOT ACCEPTING WALK-INS

In accordance with the CDC's guidelines and for the safety of our members and staff, Wilson-McShane is not taking walk-ins at this time. If you need to speak with someone at the benefit office, please call (952) 851-5949.

FREQUENTLY ASKED QUESTIONS

You can order a new Medical ID card on the BlueCross BlueShield of Minnesota website and you have also have access to print off a temporary card under your account. You may also call the Fund Office and a claims specialist can order one for you. Your new ID card will arrive within 7-10 business days from the date of your request.
The Service Providers page provides links to the health & welfare service providers BlueCross BlueShield of Minnesota, Delta Dental of Minnesota, Prime Therapeutics, and TEAM. Once you have selected the desired provider site, you may login to your account and search for in-network providers.
Please visit the BlueCross BlueShield of Minnesota website. Once you are on the BCBS website, you will need to login to your account to access your EOBs.

Due to privacy laws anyone in the household under the insurance that is over the age of 18 will need to set up their own username and password to access their EOB’s on the BlueCross BlueShield of Minnesota website.

Any member between the ages of 12-17, will need to set up their own username and password in order to re-print the EOB’s. Claims for this age group can be viewed under the subscriber’s account but due to privacy laws you will not be able to view and re-print the EOB’s.
How to Read Your EOB thoroughly explains the layout of your EOB and how to easily read the information provided. If you have questions that the EOB form does not answer, please reach out to the Fund Office.
If you receive services from a non-participating provider you will have to submit an itemized bill from the provider to the Fund Office.
In order to change your mailing address, you must complete a Change of Address Form. You may print and complete the form, or you may contact the Fund Office and a form will be mailed to you.
To enroll your spouse for coverage under the Plan, submit a completed Family Update Form along with a copy of the certified marriage to the Fund Office.

To enroll your dependent child for coverage under the Plan, submit a completed Family Update Form along with a copy of the birth certificate or adoption papers to the Fund Office.
The Summary Plan Description is the document that details the benefits of the health plan. The SPD will provide information about the health plan such as the applicable co-pay amounts, deductible amounts, and out of pocket maximums.
You will receive your medical card 7-10 business days from the end of the month, following receipt of the required contributions to be eligible for benefits.
You can review the SPD electronically or you can call the Fund Office to request a hardcopy of the SPD Booklet.
You or your spouse must notify the Plan and mail/email a fully executed copy of your divorce decree to the Fund Office. Once the Plan receives the divorce decree, your former spouse’s coverage will be terminated back to the date of your divorce.
If you meet certain criteria defined in the Health Plan Summary Plan Description you and your family may be eligible to participate for regular retiree plan or retiree Medicare supplement plan. Please contact the Fund Office for your retiree options for continuing health coverage.
For information regarding the health Plans Sub/ME accounts, please refer to Pages 9 and 10 of the Health Plan Summary Plan Description or contact the Fund Office if you have trouble filling out the SUB Unemployment Application.
If you have any questions about your eligibility, benefits or claims, contact the Fund Office at (952) 851-5949 or (800) 535-6373.

FORMS AND IMPORTANT DOCUMENTS

LIFE EVENTS

Birth or Adoption

Marriage

Disability

Moving

Loss of Employment/Coverage

Divorce

Retirement

Death

SERVICE PROVIDERS

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